A one-on-one is the most valuable half hour in a manager’s week when it has a structure. Without one, it turns into a status update.
Prepare before the meeting
Come in with the numbers and one clear topic to coach.
- Review the team member’s scorecard
- Pick one behavior to focus on
- Bring last meeting’s commitments
Coach during the meeting
Let the team member do most of the talking, and keep the focus on one skill.
- Ask how the week went first
- Practice the skill together
- Agree on what success looks like
Follow up after the meeting
Commitments only matter if someone checks on them.
- Write down the agreed next steps
- Observe the skill during the week
- Start the next meeting with the commitments
Put it into practice.
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